FAQ
Towing & Recovery
Stay in a safe location away from traffic, turn on your hazard lights, and avoid standing near the roadway. We’ll update you with ETA and instructions if needed.
Yes. Our operators are trained, insured, and experienced in safe towing and roadside practices, following Ontario towing regulations.
Flatbed towing is recommended for AWD, 4×4, luxury, low-clearance, or damaged vehicles. If you’re unsure, we can advise when you call.
Most major towing companies accept cash, debit, credit card, and e-transfer. If the client’s policy differs, they can update this answer easily.
We’ll ask for your location, vehicle type, the issue you’re experiencing, and any safety concerns. This helps us send the right truck and equipment.
Roadside Assistance
Stay inside, avoid spinning the tires, and call for assistance.
If a boost doesn’t work, the issue may be electrical or mechanical. We can tow the vehicle to a shop or your preferred location for further inspection.
Yes. We can change your tire on-site if you have a usable spare. If you don’t have one, we can tow your vehicle to a repair shop.
Yes. We offer on-site battery boosts for cars, SUVs, and trucks. If the battery still won’t start the vehicle, we can tow it to your preferred location.
Yes. We can deliver fuel directly to your location and get you moving again without the need for a tow.
Specialty Moving
We use a combination of soft straps, secure tie-down points, wheel nets, and flatbed loading specifically designed for specialty vehicles. Whether working with individual owners or car clubs, every transport is handled with precision and care.
Yes. We regularly partner with car clubs across the region to move specialty, classic, exotic, and collector vehicles. Our flatbeds, soft straps, and low-angle loading methods ensure safe, damage-free transport for high-value vehicles.
Yes. We relocate utility trailers, RV trailers, equipment haulers, and similar units.
Yes. We offer machinery moving, hotshot freight, trailer transport, and equipment relocation.
Yes. We can move small equipment, machinery, trailers, and similar loads using flatbed or specialized towing setups where appropriate.
Private Property
Yes. We provide scheduled or on-call patrols for apartment buildings and multi-unit complexes. Our team documents violations, confirms authorization, and removes vehicles that do not belong on the property—keeping resident parking available and compliant.
Yes. We partner with apartment complexes, condos, and residential communities to remove unknown, abandoned, or unauthorized vehicles. With proper authorization from property management, we tow vehicles that violate parking rules or pose safety concerns.
Not always. With permission and proper documentation, we can tow without the owner present.
Yes. We provide abandoned vehicle removal and enforcement services.
Yes. As long as safe access exists, we can recover vehicles on private land.
